Managing Diversity

Leverage equal opportunities to add business value; learn your rights and responsibilities with this essential half-day diversity course

Who is it for?

All senior team members, line managers and HR professionals who want to gain a better understanding of diversity, how to handle mixed groups, and who wish to discover how to add value to their organisations through their people.

What does it cover?

Managing diversity is about valuing the differences that people from varied backgrounds bring to an organisation, and nurturing these. This can drive improvements in customer care and can also attract and retain talent. This programme is concerned with recognising diversity as an opportunity and not a challenge

Programme overview

Understanding diversity

• Defining diversity
• The difference between diversity and equal opportunity
• Diversity and discrimination
• Key issues affecting different groups in the organisation
  - education, beliefs, employment, promotion prospects

Challenging prejudice and discrimination

• Understanding stereotypes
• Different cultures and their commercial values
• Assertiveness v. bullying

Legal obligations and legislation

• Basic details of employment tribunals
• Overview of current legislation
  – Race Relations Act, Sex Discrimination Act, Age Discrimination Act, – Human Rights Act
  – Asylum and Immigration Act

Cultural awareness

• Communication patterns across cultures
• Negotiation styles across cultures
• Strategies for working more effectively with other cultures

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