Communication Magic! For Professionals
What is the most important ingredient for success and achievement in today’s workplace, and what is the foundation for supportive, cooperative work and personal relationships?
The answer to both these questions is the same—the ability to communicate skilfully and confidently with people. Excellent interpersonal communication skills are the most potent career and personal skills you can possess.
Consider these facts …
- Human resources professionals estimate that more than 80% of the people who fail at their jobs do so for one reason—they don’t relate well to other people.
- Recent research shows that, even in highly technical jobs, success or failure is determined more by human relations skills than by technical proficiency. Powerful communication skills can propel you along the path to career success and personal achievement. They can lead to promotions, to working more effectively with your boss and co-workers, to building better relationships with the important people in your life and to establishing your leadership potential.
4 life-long benefits you’ll gain from attending this course
1. You’ll learn practical, proven techniques for communicating effectively with all types of people.
Let’s face it—dealing with others isn’t always easy. In fact, if you’re like most people, it’s one of the biggest day-to-day challenges you face. We’ll show you just how to meet the challenge and be more successful with all the people you interact with. You’ll be able to build stronger and better relationships with your work associates (including clients and customers, peers, co-workers and bosses) and the important people in your personal life.
2. You’ll improve your prospects for career and financial success.
A study published by the Carnegie Institute of Technology reports that 15% of financial and career success is due to technical competence and 85% is due to interpersonal skills. Your promotability and opportunity for long-term financial success hinge to a great degree on your ability to communicate effectively with people. Isn’t it worth just one day of your time to gain the vital interpersonal communication skills that can reward you for years to come in increased career and financial success?
3. You’ll project a more confident, more polished and more professional image.
Nothing says more about your competence, confidence and professionalism than your human relations skills. Your ability to communicate effectively with people in a variety of settings and situations is the most important business skill of all. Those who are recognised as both technically skilled and skilled at dealing with people enjoy the recognition and respect of everybody.
4. You’ll sharpen your leadership skills.
The hallmark of effective leadership is the ability to get people to do things … and the only way to get anyone to do anything is by making them want to do it. We’ll show you how to use this fundamental principle to win the help and support of those around you.
Here are just some of the new skills you will gain from this course?
1. How to create rapport, build trust and establish your credibility
- Learn the secret to quickly establishing rapport and conversing easily with new acquaintances
- Do others see you as trustworthy? How to ensure that your words and actions tell others you’re a credible, reliable professional—a person who can be counted on!
- How to “break the ice” and get a good conversation going, even with a total stranger
- How to be immediately accepted into any group of people even if you seem to have nothing in common with them
- How to avoid sending contradictory or confusing signals about yourself…and more
2. How to make an impact and how to have power and influence with people
- Learn the secret language patterns used by some of the most influential people in history
- Develop new ways of listening and interacting with others to learn the ‘secret’ to how they encode and interpret information.
- Learn how some recent discoveries in the field of Neuro-science can be applied in influencing those around you, whether they like you or not.
- Understanding the 6 major components of personal charisma—and what you can do to further develop these qualities in yourself….and more
3. Communicating with difficult people and in tough situations
- How to recognise the 7 most difficult personality types and how to deal with each
- Special strategies to use when the difficult person is the boss
- How to practise your new communication skills in low-risk situations
- How to use a fail-safe strategy for keeping a disagreement from escalating into an argument
- Understanding how your thinking style affects your ability to handle difficult people and situations
- How to deal with your feelings of anger and helplessness when dealing with difficult people and unreasonable behaviour…and more
What will this course cover?
There will be a mix of experiential activities, demonstrations, and discussions on the above subjects and so much more. It is guaranteed that this will be a power-packed day in which you will learn a multitude of strategies, skills and new behaviours which will totally transform the way you communicate with those around you.
